Privacy Policy

Effective from: 25th May 2018

Sojatia Infocrafts Pvt. Ltd. ("us", "we", or "our") operates the www.roastedbytes.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.roastedbytes.com

This Privacy Policy governs the manner in which our website RoastedBytes.com collects, uses, maintains and discloses information collected from you (hereinafter referred as users) on RoastedBytes.com website (hereinafter referred to as site). This privacy policy exclusively applies to the site and all products and services offered by RoastedBytes.com.

The privacy policy is subject to change any time without any prior notice. You are therefore advised to visit this page every now and then just to make sure that you are updated with the latest policy.

By using this website, you confirm that you agree to all the policies listed here. If in any case you don’t agree to any of the policies, please do not use our website.

What information do we collect?

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site and view the products displayed on it anonymously.

We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, the IP address of the computer and technical information about users’ means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Do we use cookies?

YES, our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Types of cookies

1. Authentication Cookies: These are required to track when you are logged in to our website.

2. Preference Cookies: These cookies are used to store your preferences.

3. Analytics Cookies: These cookies are used to track our website usage and internal analytics. Note that apart from our internal analytics cookies,

We also use third party services on our website which may create their own cookies. Please read the section Third Party Websites in this privacy policy to know about the usage.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How we use collected information

Our site collects and uses users’ personal information for the following purposes:

  • To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
  • To improve our site We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service or troubleshooting by law.
  • To administer a content, promotion, survey or other site feature
  • To send users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or users may contact us via our site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. But remember that neither any method of transmission over the Internet, nor any method of electronic storage is 100% secure. While we strive to use best data protection practices to protect your Personal Data, we cannot guarantee its absolute security.

Do we disclose any information to outside parties?

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys, so long as those parties agree to keep this information confidential. We may however release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party websites

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies. 

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook

We allow you to login and register to our website with your Facebook account. We may collect your personal information such as Email, Name and Profile Picture from your Facebook account with your consent to create a RoastedBytes.com account.

Note that Facebook may create it's own set of cookies and scripts when you decide to login with Facebook. We do not have any control of the information collected and we do not guarantee the safety and privacy of the data collected by them. Please refer to Facebook's privacy practices to know more.

Updating, Downloading & Deleting your information & Data Retention

If you wish to update your information, you may do so by visiting your account.

If you want to download your account information, please contact us at support@roastedbytes.com and we'll provide you with a human readable document of all your personal information we have within 3 days of receiving such request.

If you want to delete your account, please email us at support@roastedbytes.com. When we receive a deletion request email from you, we'll delete all the personal information we have on record including First Name, Last Name, Email Address, IP Address, Date of Birth, Company Name and Gender within 7 days of receving such request. Note that we may ask for verification of your identity before responding to the request.

Note that we may retain personal information under circumstances including but not limited to:

  • When we have legal obligations that retain this data
  • When the data is required for product licensing and software activation purposes
  • If we suspect there is fraud or scam
  • If you have an ongoing dispute about a product or anything relating to the usage of site or a product sold on our website

Changes to this privacy policy

Sojatia Infocrafts Pvt. Ltd. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Sojatia Infocrafts Pvt. Ltd.
M25, Sterling Tower, Near Apollo Tower
M.G. Road, Indore – 452001
Email: support@roastedbytes.com